Monday, March 24, 2008

10 wasted minutes

*moby reaches the ntuc and finds only one 6-pack of vitasoy left on the shelf. *

moby: auntie...do you have any more stock of this? in 6-pack?
auntie: err...you ask the counter staff to help you check...
moby: oh ok...

*moby goes to counter to pay*
moby: can you help me to check if there's more of this? *points to vitasoy*
counter boy: you have to ask the ground staff to help you check...
moby: but they asked me to come here to check.
counter boy: who?
moby: the auntie over there loh.
counter boy: oh, she don't know one lah.
moby: so who do i ask?
counter boy: ask the people wearing shirts like mine... *points to pink ntuc shirt*
moby: that's what the auntie was wearing! and that's what you're wearing also what...can't you just help me check?
counter boy: i can't. i'm manning the counter.
moby: ... *walks away shaking head*

*moby finds a man wearing a pink ntuc shirt*
moby: excuse me, can you help me to check if you have stock for this vitasoy?
uncle: oh, i can't. i'm from the produce side. you have to ask the office to help you.
moby: what?? where's the office???
uncle: there... *points to office door*

*moby walks to the office door and sees: "no unauthorised entry"*
moby: wah lau eh. *knocks on door*
office staff: yes?
moby: would you be able to help me see if there's any stock for this?
office staff: oh ok. *goes behind store room*

office staff: don't have.
moby: sigh. ok...thanks.
*goes and grabs two big cartons of vitasoy instead, and ends up at the same sales counter*

counter boy: so how? did you find someone to help you?
moby: very difficult. you all work in the same company, but i, the paying customer, have to go around looking for you all, and try to figure out what's going on...
counter boy: ...


we all need to (and have a choice to) take responsibility sometimes, cuz a little effort can go a long way. especially for the continuous support and loyalty of customers...and the additional 10 minutes of my time.

i think i'll be going to holland v cold storage next time...


(p.s. i wonder if things would have been different if i had red hair...hmmm.)

5 comments:

Anonymous said...

why different if red hair?

moby sky said...

red hair = ang moh
geddit?

Anonymous said...

unfortunately nope.. ha

Anonymous said...

you would have avoided all this if you have started the question with "miss... do you have anymore of this?"

Anonymous said...

I did my part time in a supermart before. You can't really blame the staffs for not knowing (cos they really dunno where the specific supplies are and the warehouse is really quite big). Furthermore, the most of the items you see on the shelves are actually being replenished by their respective suppliers hired by the different companies (ie coca cola, yeos etc) So prolly only that specific supplier and the warehouse uncle managing the allocation of these goods are stacked would know the item you want at the warehouse.

So a piece of advice: If you see the item you want is gone off the shelf, try another place, rather than ask for any of the staffs for it. :)

-s|zy-